Have you read our FAQs?
Before contacting the team, ensure you've read through our FAQ pages. Here, you will find the answers to all the usual questions.
BEFORE YOU GET IN TOUCH
We’ve packed our job site with as much information as possible about working for Neilson, our roles, qualifications, eligibility and the application process, so please have a good look around before contacting the Recruitment Team. There’s a very good chance the answer you need is already here.
If you still can’t find what you’re looking for, you’re very welcome to email us. Please include as much relevant information as possible so we can quickly understand your enquiry and point you in the right direction.
Our Recruitment Team handles a very high volume of applications and enquiries, particularly during our busiest recruitment periods. Messages are prioritised accordingly, so we can’t always respond immediately.
If the answer to your question is already covered on our job site or within our automated response, we may simply direct you back to the relevant information.
Our normal working hours are 9am–5pm (UK time), Monday to Friday, excluding UK bank holidays.
We’re always happy to help with a genuine enquiry, and we simply ask that all communication with our team remains friendly and respectful.
And finally, one important one...
PLEASE DON’T CONTACT OUR SALES TEAM ABOUT RECRUITMENT
Our Sales Team looks after Neilson holidays and won’t be able to help with job applications, recruitment or staff enquiries. Please keep all recruitment-related communication with the Recruitment Team.
WANT TO JOIN OUR TEAM?
Anyone looking to join our team in any capacity MUST complete an online application. We cannot reply to any applications via email. We will only consider applications completed via our online system.
You’ll find a link to the online application form and any job-specific information within each job description. If the job you are looking to apply for is unavailable, it will be oversubscribed currently.